A New Model for Staff Training by Larry Wenger
If you are tired of sending people to conferences where they attend workshops that they barely remember when they get back to your agency, have a look at this. The Healthier Workplaces training team is about 2/3 of the way through a project with an agency in New Jersey where we are combining classroom presentations with on-the-job coaching. The program, beginning to end, will include 10 classroom presentations with lots of discussion and interaction. Topics will be around management skills but are driven largely by input from the participants. So far, we have talked about communication with difficult people, running meetings and the ability of these group home managers to support each other in making needed changes in their respective homes. Simultaneously with this classroom experience, a training team member is visiting each home to help transfer the learning into actual group home operations. All told, there will be 2 learning transfer visits to each group home.
Recently, each group home manager was asked to identify something they had learned which was now reflected in the management of their house. Each replied pointing to a specific change they had made as a result of the training and transfer of learning visit.
Want to see your employees have more energy? Want to reduce mistakes? Do med errors drive you crazy? Do your supervisors really supervise? Are difficult conversations avoided? This new model, classroom and coaching, may be just what you need. Call us for more information. 1-877-872-6195
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